Shipping & Delivery Policy

1.1 Instant Access

• Free Plan: Immediate access upon account creation
• Paid Plans: Instant activation upon successful payment
• Credit Purchases: Credits added to account within minutes
• Account Features: All features available immediately after upgrade

1.2 Service Availability

• 24/7 Access: Platform available around the clock
• Global Availability: Accessible from anywhere with internet
• Multi-Device: Works on desktop, tablet, and mobile devices
• Browser-Based: No downloads or installations required

2.1 Account Creation

Upon successful registration:

• Account is created instantly
• Login credentials are immediately active
• Free plan credits are automatically allocated
• Access to all free features is granted

2.2 Subscription Activation

For paid subscriptions:

• Payment Processing: 1–3 minutes via Razorpay
• Account Upgrade: Automatic upon payment confirmation
• Credit Allocation: Monthly credits added immediately
• Feature Unlock: All premium features activated instantly

3.1 System Requirements

To access asktodo.ai, you need:

• Internet Connection: Stable broadband connection recommended
• Web Browser: Chrome, Firefox, Safari, or Edge (latest versions)
• JavaScript: Must be enabled in browser
• Cookies: Essential cookies must be allowed

3.2 Supported Devices

• Desktop: Windows, macOS, Linux
• Mobile: iOS 12+, Android 8+
• Tablets: iPad, Android tablets
• Screen Resolution: Minimum 320px width

4.1 Planned Maintenance

• Advance Notice: 24-48 hours notification via email
• Timing: Usually during low-traffic hours (2-6 AM UTC)
• Duration: Typically 1-4 hours maximum
• Updates: Real-time status on our status page

4.2 Unplanned Outages

• Immediate Response: Technical team alerted automatically
• Status Updates: Regular communication during outages
• Service Credits: May be provided for extended outages
• Priority Restoration: Critical services restored first

5.1 AI-Generated Content

• Real-Time Generation: Content created instantly upon request
• Download Options: Copy, export, or save generated content
• History Access: Previous generations saved in your account
• Format Support: Text, markdown, and various file formats

5.2 Data Export

• Account Data: Export your data anytime via account settings
• Generated Content: Download individual or bulk content
• Usage History: Access to your complete usage history
• GDPR Compliance: Full data portability rights

6.1 Getting Started

• Onboarding: Interactive tutorial upon first login
• Documentation: Comprehensive help center available
• Video Guides: Step-by-step tutorials for all features
• FAQ: Common questions and solutions

6.2 Technical Support

• Free Users: Community support and documentation
• Paid Users: Priority email support
• Response Time: 24-48 hours for paid subscribers
• Issue Resolution: Most issues resolved within 1-3 business days

For questions about service delivery, access issues, or technical support:

We may update this Shipping & Delivery Policy from time to time. When we do:

• Updated policy will be posted on this page
• Date of last update will be modified
• Significant changes will be communicated via email
• Continued use of our service constitutes acceptance of updates